"When going through the prices finance, various on the road costs were added without discussing them."
"Laura went the extra mile every time."
"First time I have been totally appalled by my dealer telling me I will have to get in touch with customer care. Never had a problem in the past but now after complaining about the clutch on previous services and been told it was OK I am now told this"
"Took the car in and found a problem with the fan belt so we have to take it back."